Privacy Policy

This Privacy Policy explains how Funky Nose Gems collects, uses, stores and protects your personal information when you visit funkynosegems.co.uk or place an order.

Funky Nose Gems is based at 9 Clough Lane, Paddock, Huddersfield, HD1 4UW, United Kingdom.

For privacy enquiries or requests concerning your personal data, please contact jewels@funkynosegems.co.uk.

Policy Key Definitions

We, Us, Our: Refers to Funky Nose Gems.

You, Your: Refers to visitors and customers using our website.

Personal Data: Information that can identify an individual, such as their name, address or email.

UK GDPR: United Kingdom General Data Protection Regulation.

Data Protection Act 2018: UK legislation governing the protection of personal information.

PECR: Privacy and Electronic Communications Regulations, covering matters including cookies and electronic marketing.

ICO: Information Commissioner’s Office, the UK’s data protection regulator.

Cookies: Small files stored on your device that help websites function and remember certain information.

We handle personal information in accordance with applicable UK data protection laws.

Personal Data Processing

Under the GDPR (General Data Protection Regulation) we control and /or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because we only processing personal data for the core business purposes.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

For payment processing with PayPal, cookies which remember your login details and google analytics cookies.

Sharing Your Information

We only share personal information with third parties where necessary to operate our website, process orders and meet legal obligations.

Payment Processing: PayPal processes payments made through our website, including eligible debit and credit card transactions.

Delivery Services: We share necessary delivery details, including names and addresses, with Royal Mail to fulfil customer orders.

Website Services: Our website hosting and technical service providers may process information necessary to maintain website functionality, security and order management.

Email Communications: Relevant information may be processed by email service providers to send order confirmations, dispatch notifications and respond to enquiries.

We may also disclose information where required by law.

Where service providers process personal data outside the UK, appropriate data protection safeguards must apply.

Security & Data Protection

We take appropriate steps to protect your personal information against unauthorised access, loss, misuse or disclosure.

Access to customer information is restricted to those who need it to process orders or operate our website. Payments are handled by trusted payment providers, including PayPal.

Although we take data security seriously, no internet-based system can guarantee complete security.

For any concerns about your personal information, please contact jewels@funkynosegems.co.uk.

Fair & Transparent Privacy Explained

At Funky Nose Gems, we respect your privacy and are committed to handling your personal information responsibly.

We collect information such as your name, email address, delivery address and order details to process purchases, provide customer support and meet legal obligations.

We use this information to fulfil orders, comply with legal requirements and protect our website against fraud. We retain personal information only as long as necessary for these purposes, including applicable record-keeping requirements.

You have rights under UK data protection law, including requesting access to, correction or deletion of your personal information where applicable.

For privacy enquiries, contact jewels@funkynosegems.co.uk. You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.

Email Marketing Messages & Subscription

At Funky Nose Gems, we may send emails about new jewellery, special offers and promotions to customers who have chosen to receive our marketing updates.

We may use Mailchimp to manage email subscriptions and send marketing messages.

You can unsubscribe at any time using the link provided in our marketing emails or by contacting jewels@funkynosegems.co.uk.

Subscribing is optional and does not affect your ability to purchase from our website.

Order confirmations, payment receipts and dispatch notifications may still be sent as part of processing your purchase, even if you do not subscribe to marketing emails.

We respect your privacy and will not sell your personal information to third parties for marketing purposes.

Terms & Conditions

Our Terms and Conditions outline the rules for using our site and services. By engaging with us,

you agree to these terms, including payment, shipping, and returns.

Completing Your Purchase

We currently accept orders for UK delivery only. Simply add your chosen jewellery to your basket and complete your purchase securely at checkout.

Shipment Preparation Time

All orders are dispatched within 1-3 working days if in stock. Please note that during busy periods or public holidays, processing may take a little longer.

Payment Terms & Pricing

All prices are in GBP (£). Secure payments via PayPal, debit/credit cards, Apple Pay and Google Pay. Delivery charges are shown at checkout.

PRODUCT AVAILABILITY

All items on our website are in stock ready to order. If, for any reason beyond our control, we are unable to fulfill your order, we will contact you directly.